Acronis Managed Detection and Response (MDR)

Optimize resource allocation from a highly extensible platform designed to scale, add compelling services, and grow revenues from new and existing customer opportunities.

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Overview:

An MDR designed for MSPs to deliver unmatched business resilience

Acronis MDR is an easy-to-use, reliable and continuously efficient endpoint security service built for MSPs. It includes native integration with data protection to deliver unmatched business resilience to clients, and built-in capabilities within the same platform on top of which the service is delivered. Optimize resource allocation from a highly extensible platform designed to scale, add compelling services, and grow revenues from new and existing customer opportunities.

24/7/365, outsourced, world-class SOC at your disposal

Amplify security effectiveness with 24/7/365 monitoring & support from a world-class SOC team, allowing you to focus on strategic initiatives.

Best-of-breed remediation, including recovery

Assure business continuity by leveraging remediation that includes seamless recovery with options for completely outsourcing security and recovery operations.

Prioritized threat visibility in a single platform for all your services

Prioritized incident visibility in a platform that integrates data protection, cybersecurity, and endpoint management services to consolidate service offering and unlock up to 60% improvement in TCO.

Why outsource your security operations to Acronis Managed Detection and Response?

Outsourced, rapid investigation and response, scalable across clients of varying requirements

Effortless provisioning
Provision the MDR service with a single click on your end and let the outsourced SOC team handle the rest.

Continuous monitoring of client endpoints
Get piece of mind with a world-class, outsourced SOC that monitors your client endpoints 24/7/365 to identify & analyze threats in real time.

Expedited investigation from security analysts
Leverage outsourced expertise from security analysts who investigate each incident, prioritizing critical ones, using rich telemetry, threat intelligence, and deep forensic insights.

Event triage, prioritization, and rapid response
Benefit from a world-class SOC operations that triage and prioritize security events with real-time alerting, detailed analysis, instantaneous response that can be fully outsourced, and continuous reporting to you.

Integrated recovery
Unlock unmatched business resilience for your clients integrated remediation and restoration, either delivered through Acronis MDR, or with a single-click via a our unified cyber protection platform.

World-class MDR delivered from a platform designed for MSPs

Unlock up to 60% better TCO by consolidating your cybersecurity, data protection, and endpoint management services under one integrated, multi-tenant, SaaS-based platform, on top of which the MDR service is delivered.

Features:

Event triage, enrichment and prioritization, with real-time threat alerting

The MDR team correlates and prioritizes security alerts with common threats, enriching detections with threat intelligence, analytics and security orchestration, to help determine event impact. Detected threats are escalated to MSPs as alerts in the platform.

MDR onboarding
Dedicated training via Acronis Academy and assistance in case of need on MDR onboarding and deployment by Acronis reps, marketing and sales support.

Rapid threat isolation by SOC team
Rapidly determine root cause and extent of a compromise to contain detected threats with expedited isolation of endpoints to limit spread.

24/7 threat remediation by MDR team
Once initial analysis and isolation of the incident is done, the MDR team will perform pre-approved workflows (as part of response playbooks) to quarantine and fully remediate the threat. The MDR team maintains a line of communication with the customer until the threat has been remediated, providing timely updates as new information arises.

24/7/365 monitoring to identify threats
The Acronis MDR team monitors security alerts and notifications from managed endpoints to ensure risks are detected and remediated 24/7/365.

Guidance on how to mitigate, stop and prevent security incidents
Further limit your attack surface and reduce risks, receiving guidance by the MDR team on how to mitigate, stop or prevent security incidents based on data, intelligence and advisories.

Outsourced recovery from backups
Based on the initial agreement with each MSP partner, Acronis MDR can enable you to deliver unmatched business continuity by fully outsourcing recovery and attack-rollback as part of incident response.

Detailed multichannel security escalations
Get increased visibility on potential risks with 24/7 rapid incident escalations through various channels including creating a security incident in the platform, email notifications and phone calls all via the contact details provided by the MSP.

Recommendations for additional actions (e.g., incident response service)
Where response actions are outside the scope of the Acronis MDR tooling or agreement, our MDR experts will provide recommendations on areas to focus. This may include recommendations for additional services such as incident response.

Endpoint risk profile assessments
Acronis MDR team monitors various risks and periodically analyzes affected endpoints (workloads) to determine the risk profile of each one including attack frequency, patterns and security gaps and suggests ways to improve overall security posture.

Compare:

Choose the MDR that fits your MSP business needs

Two MDR offerings to ensure solution flexibility can accommodate client requirements:

Standard

Ensures protection, containment and prioritization to simplify endpoint protection and amplify security effectiveness.

Advanced

Ensures fully outsourced protection, containment, prioritization, response and recovery for peace of mind and business resilience assuredness.

Included	Standard	Advanced
MDR onboarding
24/7 support by an outsourced SOC
24/7/365 monitoring to identify threats
Event triage & prioritization with real-time threat alerting
Rapid threat isolation by SOC team
24/7 threat remediation by MDR team
Guidance how to mitigate, stop and prevent security incidents
Outsourced attack rollback & recovery from backups
Detailed multi-channel security escalations

Frequently Asked Questions:

Businesses of any size and the sensitive data they possess now face the risk of advanced threats, requiring more powerful security measures, such as EDR and XDR to detect and remediate. However, the majority of such tools require significant upfront investments and proactive security management to build services on top of.

A managed detection and response service gives MSPs the ability to completely or partially outsource the monitoring of client environments, ensuring 24/7 threat detection and rapid remediation in case of need. An MDR solution not only ensures faster response times and around-the-clock monitoring, but also significantly reduces the heavy resource tax on your business required to provide advanced security services.

Security MDR services are the norm nowadays — especially for small and mid-sized businesses that require an adequate level of protection, and MSP partners who do not have an internal SOC but need to protect their clients from the ever-increasing cyberthreats and risks they face.

A security MDR service enables organizations to completely or partially outsource their threat detection and response, removing the need for high resource investments to benefit from advanced security.

Consolidating your services under one pane of glass will unlock up to 60% better ROI for you — as you’ll be able to cut on resource-draining, day-to-day activities across multiple consoles such as training, ticket handling, billing and reporting.

Moreover, Acronis MDR leverages the built-in data protection capabilities of the Acronis Cyber Protect Cloud platform that can be leveraged to outsource not only security breach remediation, but also restoration, based on initial agreement with the partner.

Furthermore, through the same platform where you track the security alerts and reports coming from the MDR team, you will also be able to protect sensitive data from loss or leakage, manage endpoints and detect and mitigate system vulnerabilities.

Where response actions are outside the scope of the Acronis MDR tooling or agreement, the MDR team provides recommendations and guidance on areas to focus. This may include recommendations for additional services such as incident response and patch management.

Documentation:

Download the Acronis Managed Detection and Response (MDR) Datasheet (PDF).

Pricing Notes:

Pricing and product availability subject to change without notice.
This product is available as instant electronic delivery upon purchase.
Acronis Advantage Premier - Offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error (severity A), customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

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Acronis Managed Detection and Response (MDR)

Overview:

An MDR designed for MSPs to deliver unmatched business resilience

24/7/365, outsourced, world-class SOC at your disposal

Best-of-breed remediation, including recovery

Prioritized threat visibility in a single platform for all your services

Why outsource your security operations to Acronis Managed Detection and Response?

Outsourced, rapid investigation and response, scalable across clients of varying requirements

Effortless provisioning

Continuous monitoring of client endpoints

Expedited investigation from security analysts

Event triage, prioritization, and rapid response

Integrated recovery

World-class MDR delivered from a platform designed for MSPs

Features:

Event triage, enrichment and prioritization, with real-time threat alerting

Compare:

Choose the MDR that fits your MSP business needs

Standard

Advanced

Frequently Asked Questions:

How do MDR security solutions enhance threat detection and response capabilities for MSPs?

Who needs managed detection and response solutions?

What is the benefit of having an MDR solution on top of an integrated platform that includes data protection and endpoint management?

What happens when response actions fall outside the scope of the Acronis MDR solution tooling or agreement — e.g. incident response?

Documentation: